FAQ

Asked Question

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What services does Shinyview Cleaning offer?

We provide a wide range of cleaning services, including regular cleaning, deep cleaning, move-in/move-out cleaning, and commercial cleaning. We also offer add-on services such as laundry organization, refrigerator cleaning, and oven cleaning.

How often can I schedule a cleaning?

We offer flexible scheduling to fit your needs. You can choose weekly, biweekly, monthly, or one-time cleanings.

Does Shinyview Cleaning provide cleaning products and equipment?

Yes. Our team brings all the necessary supplies and equipment. If you prefer us to use specific products, simply have them available at your home and we’ll be happy to use them.

Do you use pet-safe cleaning products?

Yes. We take special care with pets and use products that are safe for them. The safety of your entire family, including your pets, is always a priority.

Is Shinyview Cleaning insured?
Yes. We are fully insured to protect your property and give you peace of mind during our services.
Do I need to be home during the cleaning?

No, it’s not required. You’re welcome to be home if you prefer, or we can arrange safe and convenient access to your property.

How long does a cleaning take?
It depends on the size of your home and your specific cleaning needs. Our team will provide a time estimate based on the service requested.
How can I book a cleaning service?

You can schedule by calling us or sending us an email. Our team will be happy to help you find the most convenient time.

What’s the difference between regular cleaning and deep cleaning?

Regular cleaning covers essential maintenance tasks, while deep cleaning provides a more detailed service, reaching areas that are harder to access, such as blinds and baseboards.

How should I prepare my home before the cleaning?
No extensive preparation is needed, but we recommend tidying up personal items and valuables so our team can focus on cleaning efficiently.
Do you offer a satisfaction guarantee?
Yes. Your satisfaction is our top priority. If any area does not meet your expectations, contact us within 24 hours and we will return to fix it at no additional cost.
Can I customize the cleaning services to my needs?
Absolutely! We offer flexibility to tailor our services to your specific preferences. Just let us know when scheduling.
What is your cancellation policy?
If you need to cancel or reschedule, please provide at least 48 hours’ notice. Cancellations with less than 48 hours’ notice may incur a fee, as we reserve that time exclusively for you.
 
 
 
 

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